Experience Peace of Mind with Proactive Home Care
High-quality care delivered through
innovation and compassion, right at home.
What is Proactive Home Care?
Proactive Home Care combines excellent in-home care with advanced technologies that monitor wellbeing in real-time, right at home. Instead of waiting for problems, this approach proactively responds to needs by monitoring vital signs, incontinence, sleep and movement.
Caregivers can respond as soon as there is an alert to a problem, ensuring safety and peace of mind for both clients and their families. It’s a seamless blend of care and innovation.
How does it work?
Step 1
Non-Intrusive Monitoring
Our team will fit a sensor and sheet seamlessly under the mattress, as well as a camera if this is expressly consented to. The sensor and sheet let us know whether the client is awake or asleep, in or out of bed, has a wet or dry bed, as well as their vital signs. The camera allows carers to instantly check if the client is okay when an alert is given, meaning they don’t need to disturb the client if they don’t need to.
Step 2
Real-Time Alerts
Our monitoring team is made aware of any changes in circumstance and respond accordingly to each users individual care profile.
Step 3
Care Response
Our monitoring team can help our care team manage their appointments effectively, cutting down on unnecessary visits and increasing quality time spent helping service users.
Step 4
Family Updates
Families and trusted individuals can also receive important information.
Why choose Proactive Home Care?
Non-invasive technology
We deliver care assisting technology without disrupting daily routines
24/7 Monitoring
Round the clock peace of mind for you and your loved ones.
Tailored to Individual Needs
Personalised care plans put you first; we work around your specific needs and preferences
Caregiver-Client Bond
The high-quality and compassionate care Hawkinge House is known for.
Seamless Family Involvement
Loved ones can stay informed without physically being present.
Testimonial – Service User
Testimonial – Family Member
Testimonial – Care Professional
After a stay in hospital, I went to Hawkinge House for some rehabilitation and a short stay of respite before returning to my own home.
Whilst I was there, it was suggested that I get some help when I went home which I thought was a perfect solution to what was turning into a bit of worry for me.
What was so reassuring and helpful was the carers that supported me whilst I was at Hawkinge House, now come and help me on a day to day basis. They’ve become such good friends and I look forward to seeing them everyday.
I’m in my own home with all the comforts of my home but with lovely, trust worthy carers coming in everyday – I have the best of both worlds!
My mum Cynthia lives on her own at home in Folkestone – she has lived there all of my life and I know how important her home is. I live over 200 miles away so I really worry about her especially when she isn’t feeling well.
I contacted Proactive Homecare for a chat and they came out to the house and helped both mum and I instigate what has been life changing for both of us.
They helped us create a care plan which ensures the level of care mum receives is second to none – what underpins this care, is technology that gives me an additional peace of mind that only technology can give me.
At the heart of everything we do, is your independence & freedom. By staying at home and allowing us to help you with your daily routine, we know that you can avoid the disruption of moving to somewhere unfamiliar, maintain your normal routine alongside friendships and hobbies but in the comfort of your own home.
We work with you to create a plan that suits you and your life and can be as many or as little calls as you need. Your family can be as involved as you need them to be and the care that we provide is underpinned by technology that is proven to help our customers. If you just want an informal chat to discuss your current situation, phone us on 07483 974234
Smart Care Monitoring
The technology used in proactive homecare includes non-intrusive, under-mattress sensors that monitor vital signs like heart rate, breathing, and movement.
Data is sent wirelessly to a cloud-based platform, offering caregivers real-time insights into sleep patterns, bed occupancy, and potential health concerns, enabling timely interventions.
Benefits of Proactive Home Care
Feature
Proactive Home Care
Traditional Care
Monitoring
24/7 real-time health monitoring through non-invasive tech
Periodic checks, often only during scheduled visits
Response Time
Instant alerts and caregiver response to health changes
Delayed response, reliant on check-ins or calls
Risk Mitigation
Carers are reactive, knowing instantly when clients need help, and responding immediately
Carers are proactive, carrying out institutionalised ’rounds’ to monitor for safety and wellbeing
Personalisation
Carers are given real-time insights into the client’s wellbeing, which can help them to personalise care
Carers deliver care with more limited information about the client’s wellbeing
Technology Integration
Advanced sensors, apps, and real-time data tracking
Minimal or no use of technology in daily care
Independence
Supports independence, allowing clients to stay at home longer
May require more frequent caregiver intervention
Customisation
Personalized care plans based on real-time data
Care plans reviewed periodically, based on caregiver observations
Family Involvement
Families receive updates via apps and can track progress remotely
Family only updated during scheduled visits or calls
Privacy & Non-Intrusiveness
Non-invasive, discreet technology that respects privacy
Relies on in-person checks, which may be more intrusive
Cost Efficiency
Technology reduces the need for full-time caregiver presence
Full-time caregiver may be required for regular in-person check-ins
Peace of Mind
Continuous monitoring ensures family and client confidence
Peace of mind only during in-person caregiver visits
Ready to Experience Proactive Home Care?
Proactive Home Care gives you peace of mind with advanced technology and compassionate caregivers always on hand. Our non-invasive monitoring solutions ensure safety, independence, and real-time support. From tracking vital signs to responding to health alerts, we keep families connected and clients confident.
Experience personalized, proactive care. Book a consultation or request a free care assessment today to learn more.
Proactive Home Care FAQs
How does the technology work?
Our technical support team will install both an enuresis sheet and monitoring device in the client’s home. The enuresis sheet is a thin sheet which is placed discreetly on the bed, undetectable to the person lying on the bed. This sheet allows us to know instantly when the bed becomes wet, so that carers can change the sheet and client’s incontinence pad immediately if this happens.
The monitoring device is a small sensor which is placed under the bed. Again, this is undetectable to the person in the bed. The wellbeing insights we get from this device are comprehensive, from vital signs, to sleep quality, to when the person has exited or entered the bed.
All these insights, together with the enuresis sheet alerts, are streamed into a single dashboard, which is monitored 24/7 by our shift managers. Carers can be deployed instantly once there is an alert that the client may in need of assistance. For example, if a client is deemed to be at risk of falls and exits the bed during the night.
What are the benefits for my family?
Proactive Home Care presents the opportunity for clients to remain independent for longer, delaying the need for residential care, if not removing this need entirely.
Our reactive delivery of care gives peace of mind to families and mitigates health risks such as falls, facilitating improved health outcomes in the long term.
Is the technology safe and secure?
Our technology is designed with safety and security as top priorities. It uses non-invasive sensors and advanced data encryption to ensure all information is both accurate and protected. The system operates discreetly, respecting privacy while providing reliable monitoring. Families can trust that all data is securely transmitted and stored, adhering to strict security standards.